AJ Climate Group is committed to protecting your privacy and handling your personal information in accordance with applicable Australian privacy laws.
We may collect personal information including:
We use your information to:
By submitting your details through our website or advertising campaigns, you consent to AJ Climate Group contacting you by phone, SMS, email, or other electronic means regarding your enquiry, quote request, products, services, and related offers.
You may opt out of marketing communications at any time.
To improve response times and customer service, AJ Climate Group may use AI-assisted technologies to help respond to enquiries, send SMS messages, schedule appointments, and assist with customer support. Human team members remain available to assist where required.
We do not sell your personal information.
We may share your information with trusted service providers, contractors, installation partners, software providers, and business partners where necessary to deliver our services or operate our business.
Our website may use cookies, pixels, analytics tools, and similar technologies to understand website usage, improve performance, and deliver relevant advertising.
This may include services such as Google Analytics, Meta (Facebook) advertising tools, and other marketing platforms.
We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure.
However, no method of transmission over the internet or electronic storage is completely secure.
You may request access to the personal information we hold about you or request corrections if the information is inaccurate or incomplete.
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
AJ Climate Group may update this Privacy Policy from time to time. Any changes will be published on this page.
If you have any questions regarding this Privacy Policy or the handling of your personal information, please contact AJ Climate Group through the contact details provided on our website.
Last Updated: June 2026